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mdcpickandplace:sparkfun:testimonials

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mdcpickandplace:sparkfun:testimonials [2010/01/11 21:28]
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mdcpickandplace:sparkfun:testimonials [2016/01/28 18:05]
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-====== Sparkfun Pick & Place Operator Testimonials ====== 
  
-===== Abe Lee, original operator of the MC383V1 ===== 
- 
-When I was first '​handed the keys' to Sparkfun'​s first Pick & Place, I thought it a short matter of time before I somehow destroyed the $70k piece 
-of equipment and lost a very cool job. Luckily, I managed, with considerable help from Manncorp'​s support staff, to get the machine cranking out  
-widgets with speed and precision. 
- 
-There were false starts. The first time I tried to build a board, parts were spit, slammed and bounced all over the place. It was soon impressed 
-upon me the importance of learning accurate heights all pick and place locations. Initially, we also achieved improved placement by slowing the  
-movement of the head. However, we've since been able to refine other crucial settings, to be better tailored to each build, allowing us to place at 
-max speed for more than 75% of parts placed. 
- 
-Not only was Manncorp'​s technical support team essential in helping me to learn how to operate the 383V, they continue to prove themselves invaluable ​ 
-whenever we need fast answers to critical issues and have been instrumental in pointing us in directions which led to major advances in the way we use  
-the machine. ​ 
- 
-To sum up my experience: Learn all x, y, and z locations perfectly and have a flawless trained image for all component libraries. You'll be fine.  
-Have fun now.  
- 
- 
-===== Robert Hunke, current Chief Pick and Place Operator ===== 
- 
-Overall Experience with PnP machines: 
- 
- Both Machines (MC383V & MC384F) have worked great for us since we've had them.  In my personal experience I have not come across any major // problems or issues that have shut us down for a significant amount of time.  There have been minor problems such as broken nozzles, broken Z-axis spring, etc. but these are all anticipated problems. ​ If you run a machine at the rate we do you are bound to break something eventually. 
- 
- We run our MC383 for approximately 15-18 hours a day and the MC384 for 8 hours a day.  They have dealt with this work load perfectly, as long as we keep up on our maintenance. ​ We do general maintenance on the machines every 40 machine hours which equates to about once every 10-12 working days.  The maintenance is simple in itself, basic lubrication of the X, Y, and Z rails, re-packing of the bearings for the worm gears, and general cleaning. ​ We also run calibrations at the 40 hour interval which are also simple. 
- 
-Overall Experience with MannCorp: 
- 
- Manncorp has been great in getting us replacement parts for anything that breaks. ​ They have also been very helpful when it comes to tricky software issues. ​ Things like calibrations,​ trained images, feeder issues, have all been easy to work through with their help.  Their customer service is great, we have had to order in a few extra parts for our newer machine and they respond very quickly. ​ They are also good about fixing faulty pieces of equipment. ​ Just recently we noticed that 5 of our 8mm feeders were not working correctly and we were able to return them to Manncorp for proper installation of a replacement part. 
- 
-All in all, our machines are great, run perfectly with proper maintenance and operation, and Manncorp provides all the necessary assistance and expertise to keep things running smoothly. 
/home/ladyada/public_html/wiki/data/pages/mdcpickandplace/sparkfun/testimonials.txt · Last modified: 2016/01/28 18:05 (external edit)